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Customer Service Rep

WEST DES MOINES, IA

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Description

CUSTOMER SERVICE OPENINGS 
TO START IN FEBRUARY & MARCH!

Pay: $13.00 / hour

Hours: 10:30am-7:00pm (Monday-Friday, Saturday as a possibility)

Duties:

  • Completes data entry, verifies data or information using standard verification processes
  • Performs clerical, phone, operational or manual work
  • Validate/complete and document requested data through phone, fax or email contact
  • Analyze and research more in-depth data of information requested, utilizing appropriate resources
  • Perform document review and audit. Effectively process escalated or rushed tasks

Job Requirements

  • Preferred at least six months experience in a high volume processing center
  • Preferred customer service experience
  • Preferred experience within call center environment
  • Understanding of PC functions, including Windows-based applications
  • Ability to learn/understand internal Verification Services technology/systems
  • Ability to type 30WPM

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