Important 2019 W-2 Information Click here to read more.

close

Customer Service Rep

Rochester, NY

Apply Now

Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services 

 

This position has potential to work some Saturdays, apply today if interested! 

 

Job Requirements

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Willingness to handle phone calls for the majority of their shift 
Apply Now