Customer Service Representative - 1st shift

Neenah, WI

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This employer offers 401k, health, dental, vision benefits, and paid holidays.  Remedy Intelligent Staffing is ready to interview qualified Customer Service Representatives for an industrial systems manufacturer in Neenah, WI.  If you have the magic, bring it in now and apply for this full-time Temp-to-Hire career opportunity!  #RemedyWiJobs

Shift:  1st; 8:00am – 4:30pm, Monday - Friday

Pay:  $16.00 - 20.00/hr, Based on experience

Job Duties of the Customer Service Representative:

  • Respond to customer questions regarding parts, interacting extensively to clarify their needs, research, and recommend parts, provide quotes, and take orders
  • Process telephone orders, respond to delivery inquiries, quote products, work from worksheets and inventory lists to gather needed information for customer, check and track status of orders, and monitor returns
  • Support sales staff by generating leads, growing accounts, up-selling products, and providing professional customer service

Job Requirements

  • Requires 1-3 years of experience in industrial, possibly in outside sales
  • Must be a team player, quick learner, possess a positive attitude, have excellent communication and organizational skills, and the ability to support sales
  • Requires ability to build rapport with clients and maintain a positive relationship
  • Must have solid Microsoft Office and computer skills, with experience with the software P21 being a plus
  • Requires a HS diploma or equivalent
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