Customer Account Specialist

Pittsford, NY

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Do you have EXCELLENT Customer Service Skills?

Are you looking for your next regarding career path?




Remedy staffing is currently seeking Customer Service Account Specialists!



Essential Duties and Responsibilities: 
- Perform in-depth and routine administrative functions, including daily support of office administration, calendar management, meeting logistics, travel arrangements, and preparing check requests, expense reports and vendor invoices. 
- Type/generate letters and other documents, as necessary. 
- Greet office visitors, answer and direct telephone calls, provide back-up relief to the Receptionist. 
- Retrieve and log faxes. 
- Prepare outgoing/log incoming shipments. 
- Assist Administrative Manager with inventory of office supplies and furniture as well as other facilities issues. 
- Assist Human Capital department with employee recognition, interviews, reference checks and filing of employees’ personnel records. 
- Assist Human Capital department with reviews to ensure that record keeping and security and confidentiality procedures are followed, and that records and files are accurate and complete. 
- Perform other duties as may be assigned by the Administrative Manager as well as other departmental initiative for Call Center Quality Assurance, Training, Risk Management and Quality Control. 

Job Requirements

  • Previous customer Service experience
  • Ability to problem solve
  • Ability to Multi task
  • Great attitude
  • Must be flexible to work weekends and occasional Holidays
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