Customer Service Representative

Buffalo, NY

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Description

1st shift customer service position available in Depew area!

1st shift: 10:30am-7pm

Pay rate: $14-15/hour

Job Duties:

Fulfill customer needs and ensures customer satisfaction by responding to incoming customer inquiries, concerns, requests and/or complaints about services and products via telephone calls, written correspondence and e-mail.  Handles outbound win-back and solicitation calls.

 

Great company to work for, apply today!

 

Job Requirements

Qualifications:

 

  • One year of experience in a customer service environment
  • Proficiency with PC's
  • Customer relationship management and outbound experience a plus
  • Customer retention experience a plus

 

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