Customer Service Rep

Des Moines, IA

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Description

Customer Service Representative

We are currently accepting applications for client service representatives. Representatives will be responsible for handling calls regarding eligibility, billing and claims from medical providers.

Pay Rate: $12.00

Hours: 8:00 AM-5:00 PM Monday-Friday

Job Duties:

  • Provide services to callers and assist with application, changes and policy related questions.
  • Document all calls in clear and concise logs
  • Performs updates to provider data
  • Develop and maintain expert knowledge of program policies and rules to present accurate information to providers
  • Excellent organizational, written and verbal communication skills.
  • Performs other duties as may be assigned by management

 

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Job Requirements

  • Previous call center experience preferred
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