Customer Service Representative - 1st shift

Madison, WI

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Description

If you are great on the phone with customers and like the thought of working for a family-owned company that provides full benefits, then check this out... Remedy Intelligent Staffing is hiring a full-time 1st shift Customer Service Representative for a company that distributes flooring on the east side of Madison, WI.  Apply now!

Shift:  1st; 8:30am - 5:00pm, Monday - Friday

Pay:  $14.00 - 16.00/hr, Based on experience

Job Duties of the Customer Service Representative:

  • Provide assistance to customers in completing custom orders via phone and email
  • Complete order documentation and ensure timeliness and accuracy
  • Assist the sales team by providing customer feedback
  • Communicate with multiple departments to ensure customer orders are processed correctly
  • Knowledge and Skills of how to interact with customers a must

Job Requirements

  • Two to five consecutive years of customer service experience in an environment where the majority of contact is via the phone
  • Ability to communicate professionally with all levels of staff and customers, both verbally and in writing
  • Ability to control conversations with effective communication and listen
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