Customer Service Technician - 1st shift

North of Madison, WI

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Description

If you are great on the phone with customers and like the thought of working for a family-owned company that provides full benefits, then check this out...

Remedy Intelligent Staffing is hiring full-time 1st shift Customer Service Technicians for a company that produces mechanical and electrical parts, located north of Madison, WI. If you'd like to start a career with a company that's passed the test for over 50 years, hurry to apply now before these great Temp-to-Hire spots are gone!

Shift:  1st; 8:00am - 5:00pm, Monday - Friday

Pay:  $16.00 - 19.00/hr, Based on experience

Job Duties of the Customer Service Technician:

  • Provide assistance to customers in completing custom orders via phone and email
  • Complete order documentation and ensure timeliness and accuracy
  • Assist the sales team by providing customer feedback
  • Communicate with multiple departments to ensure customer orders are processed correctly

Job Requirements

  • Requires customer service experience in an office, and a mechanical/technical aptitude
  • Must be able to navigate multiple computer screens while speaking on phone
  • Must have a HS diploma or equivalent, and some college is preferred
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