Customer Account Specialist

Jacksonville, FL

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Description

Now hiring Customer Account Specialists to work in a state of the art Customer Contact Center. If you are ready to work at a company that values its employees where we help each other succeed, keep reading! We are looking for strong customer care candidates that value work-family and promote good morale! 

Our Customer Account Specialists assist retail customers with any questions, orders, or assistance needed. Additionally, you will:

  • Be interested and passionate about luxury brand
  • Use descriptive language when describing the brand
  • Treat each customers with utmost respect and courtesy 
  • Follow a script for beginning and end of call
  • Assign a wrap-up code after every call
  • Keep notes of follow ups needed and complete in a timely manner

 

Job Details:

  • 2-3 weeks classroom training
  • 1st and 2nd shift job openings
  • $15 per hour
  • Located on the North side of Jacksonville 
  • Performance to Hire job opportunity

Join our team: Apply today! 

Job Requirements

Job Requirements:

  • Very strong computer skills - able to navigate multiple tabs and screens
  • Strong multi-tasking skills: typing, talking, and thinking simultaneously
  • Able to explain features on the brand items using Modern Luxury Language
  • Prior customer service experience
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