Parking Ambassador

TALLAHASSEE, FL

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Description

Schedule: Friday, Saturday, Sunday; client is flexible with schedule Monday-Thursday

Time: 5pm-2am

Pay rate: Paid training at $13.50/ph; once training is completed pay rate is $15.50/ph

MAJOR FUNCTION

The Parking Ambassador will provide directions and assist citizens and tourists with useful information on parking and activities within the area.  This will include providing assistance and information on the Apps to assist citizens and visitors. The Ambassador will enforce local parking regulations and create positive public relations on behalf of the organization. Work is performed under the supervision of the Chief Customer Officer or his designee for Customer Operations in accordance with established administrative regulations.  

Work requires contact with the public, especially the motoring public.  The employee must be able to exercise independent judgment with minimum supervision.  Work is reviewed through analysis of reports, discussion, and through quarterly customer satisfaction surveys from citizens/customers. This is a full-time position and hours may vary seasonally. 

ESSENTIAL AND OTHER IMPORTANT JOB DUTIES 

Essential Duties

The Parking Ambassadors, in the initial trial, will patrol in College Town and the Enclave area, educating customers on parking, local venues, and use of the apps.  When necessary, Ambassadors will issue citations for parking violations.  Employee will be responsible for directing the public to the closest available parking lots when areas are congested for events such as football games and other public gatherings.  The individual will monitor, track and report parking meter malfunctions, traffic signs which are down or missing, and traffic lights that are not working properly. Individual will provide daily written and oral reports for department records and ticket books.  Employee will also provide courteous directional information on how to use the parking meter phone applications and kiosks.  They will advise and be experts on public transportation.   Performs related work as required. 

 

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