Case Management Specialist

San Antonio, TX

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The Case Management Specialist is a non-supervisory position that performs administrative and case management of considerable difficulty related to the assessment and delivery of quality of life resources to improve the life of the elderly and disabled Public Hosing residents by assisting them in maintaining their independence and ability to age in place. The case management specialist’s mission is to enable residents to live as independently and self-sufficiently as possible while maintaining their dignity and autonomy by informing them of available resources, assisting them in obtaining the services they choose to use and advocating for the resident when necessary.


Essential Duties and Responsibilities:

The position duties and responsibilities listed below describe the general nature and spoke of work. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.

  • Welcomes new residents and explains the EDS program as well as appropriate and available community resources, programs and services.
  • Identifies need for assistance; educates on available resources; links and connects residents with appropriate programs and services as requested.
  • Develops linkages with community service organizations and programs.
  • Keeps current regarding available community resources, federal, state and local programs and fulfills required education and training requirements.
  • Works with the management team to identify residents who need assistance. Supports resident retention, promotes educational and wellness activities for residents, provides a safe community.
  • Advocates for residents and acts as liaison between residents and management as well as with the community.
  • Encourages resident’s self-advocacy and empowerment in meeting their social needs.
  • Follows mandated reporting requirements according to adult and child protective state statues.
  • Follows- up appropriately with residents.


Hours: Monday – Friday 8:00AM to 5:00PM

Pay - $15.00

Please come by one of our locations and apply:

2518 Nacogdoches Rd. San Antonio, TX 78217  210.366.3400

1950 S.W. Military Dr. San Antonio, TX 78221   210.973.6878



Job Requirements

Preferred Requirements:

  • Bachelor’s Degree in Social Services or related field from a four-year college or university.
  • Ability to speak, write and read Spanish and English
  • Have a demonstrated interest, patience and compassion in the elderly and knowledgeable of the servicing their needs.
  • Must be able to meet all hiring criteria
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