Customer Service Representative - 1st shift

Oshkosh, WI

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Description

Do you have customer service experience in a manufacturing setting?  Remedy Intelligent Staffing is seeking a Customer Service Representative for a coatings manufacturer in Oshkosh, WI.  Apply now to part of a 90-year history of excellence with this Temp-to-Hire job with full benefits!

Shift:  1st; 7:00am - 3:30pm, Monday - Friday  **Overtime would be Saturday**

Pay:  $14.00 – 16.00/hr, Based on experience

Job Duties of the Customer Service Representative:

  • Manage incoming calls and emails
  • Process quotes, orders, and returns and enter into computer system
  • Process new customer account requests
  • Coordinate logistics of daily shipments to customers
  • Update customers on orders and help resolve customer issues
  • Assist with billing and shipping questions
  • Collaborate with other departments and support sales and marketing staff

Job Requirements

  • Must be proficient in computer skills including Microsoft Office, ERP, and CRM programs
  • Customer service experience in a manufacturing setting is a plus
  • Requires strong organizational and time management skills
  • Must be able to lift to 25lbs on occasion 
  • Requires a HS diploma or equivalent 
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