Onsite Supervisor

Suffolk, VA

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Description

Onsite Supervisor 

Management

Manage the total “temp staffing” work system at the client’s facility.

Act as liaison between client, associates, and branch office.

Solve problems and handle all potentially volatile situations. Look for ways to improve the relationship through effective resolution of problems.

Maintain a detailed documentation of all account and associate activities, issues, problems and resolutions in CRM.

Provide needed client reports in a timely manner.

Develop and implement strategic, pro-active recruitment and retention programs

Communications

Coordinate all communications between client, associate, and branch colleagues.

Check in temporary associates on a daily basis.
Give all new associates an orientation and site tour for the current day’s assignment.

Monitor attendance and immediately secure back-ups to fill in for absences.

Communicate with line managers and department heads to assess continuing “quality” of personnel.

Arrange replacement for those individuals who do not meet standards.

Walk the production/warehouse floor every 2 hours.

Staffing

Responsible for overall temporary associate staffing.

Maintain or implement changes in staffing to assure that productivity remains at acceptable levels.

Coordinate all order between client and branch.

Adjust staffing by increasing or decreasing staff to meet client needs.

End associate assignments either in person or via phone.

Counsel associates on performance, attendance, or any other issues.

Maintain personnel file information in CRM.

Insure all client requirement are fulfilled (i.e., background check, drug screening, skills testing, etc)

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