Account Manager

Urbandale, IA

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Description

Our client is looking for a Broker work directly with our carriers and vendors to book loads, negotiate rates, ensure timely pickup and delivery. This is an exciting, fast paced position with a rapidly expanding company.

Starting Pay: $16.00-$18.00 / hour

Hours: 8:00am-4:30pm (Monday - Friday)

Duties:

  • Develop and manage current and new relationships with carriers.
  • Build relationships with carriers via phone and email
  • Provide accurate and timely updates to customer throughout shipping/delivery process
  • Act as a liaison between business development manager and transportation providers
  • Match customer loads with carriers in our database
  • Set up appointments for carriers to pick up and drop off loads
  • Track inbound and outbound freight to ensure on time delivery
  • Resolve any load delivery issues Negotiate rates with carrier to meet margin goals

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Job Requirements

  • Previous logistics customer service/sales experience is required
  • Excellent communication and customer service skills
  • Experience in building and maintaining relationships
  • Proficient in Microsoft Office products such as Word, Excel and Outlook
  • Experience in transpiration logistics
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