Customer Service Representative - 1st shift

Fond du Lac, WI

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Description

Remedy Intelligent Staffing is seeking experienced Customer Service Representatives for a well-established insurance company in Fond du Lac, WI.  Apply now for the chance to land a Temp-to-Hire position with opportunities for advancement and great benefits!

Customer Service Representative Shift:  8 hour shifts will be set between 9:30am - 8:00pm, Monday - Friday **Train on 1st shift**

Customer Service Representative Pay:  $13.00 - 14.50/hr, Based on experience

Job Duties of the Customer Service Representative:

  • Respond to customer questions via phone and email regarding their account
  • Resolve any customer concerns and regularly follow up with customers
  • Document all customer activities in the company-specific electronic tracking system
  • Build rapport with customers to ensure satisfaction
  • Work with both internal and external customers

Job Requirements

  • Requires 1 year of customer service experience or related role
  • Must be adept with computer use for documentation and researching
  • Requires a HS diploma or equivalent
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