Telecommunications Call Center Representative

MILILANI, HI

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Description

Local telecommunications company in central Oahu looking for a Service Provision Tech to join their team!

 

Primary duties:

  • Talks with customers by phone or in person and received orders for installation, turn on, disconnect or change in service
  • Received trouble calls and issues trouble tickets.
  • Received and responds to routine customer inquires and complaints and escalates if necesary
  • Assists with monthly billing
  • Processes customer payments 

Qualifications:

  • Experience in telecommunications with hands on experience
  • Knowledge in at least one area: switching, transport, computer technology or IP.
  • Working knowledge of standard Microsoft Office applications
  • Excellent customer service skills
  • Knowledge of Hawaiian is preferred but not required

Parking is provided.

Pay: $15-$17/hour, depending on experience

Apply now! Send your resume to info@remedyhawaii.com or give us a call at (808) 733-8550 for more information.

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