Merchant Customer Service

Omaha, NE

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If you enjoy working in a call center and enjoy a 'technical' atmosphere, read on!

We are hiring a merchant customer service representative to work for one of the most well-known payment processing companies in the Omaha, Nebraska area!

Job duties include:

• Provide quality telephone support to Merchant customers as well Merchant customer service representatives.

• Act as the primary customer service contact for in-bound customer / client calls solving problems and answering inquiries for all merchant services' products, utilizing excellent oral and written communication skills.

• Responsible for handling all escalated customer issues and assist in the new hire and ongoing training of all customer service representatives.


•2+ years of customer service experience preferred for this Client Care Representative job

•Extensive personal computer skills

•Demonstrated ability to use systems to troubleshoot complex customer inquiries and issues

$14.50/ hour Work 6am-2:30pm Monday-Friday!


Members of the Military and Veterans Welcome to Apply!

Remedy Intelligent Staffing is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Requirements

Essential Functions:

Stand for certain periods of the day

Type or work at a keyboard most of the day

Use hands and wrists for extended periods of the day

Read a video display terminal for extended periods of time, if required

Take direction and apply at a later time

Maintain information to recall at a later time

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