Customer Service Representative

Buffalo, NY

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Growing manufacturing company looking to bring on a customer service representative!

Long term career opportunity available

Free online courses after working 80 hours!

Duties include:

  • answering inbound calls
  • make outbound return calls when necessary
  • read and reply to customer emails with correct information
  • have excellent customer service skills
  • enter sales order into the system
  • provide information regarding supply orders and tracking numbers 

Job Requirements

  • High School Diploma/GED
  • Previous experience as a customer service representative in a high volume work environment
  • General computer knowledge
  • Data entry skills
  • Previous manufacturing industry experience a plus! 
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