Call Center Representative - Bilingual - 1st shifts

Madison, WI

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Do you enjoy providing a much needed service to people? Are you bilingual in English and Spanish? Remedy Intelligent Staffing is currently hiring for Bilingual Call Center Representatives across a variety of shifts for our valued client in Middleton, WI. This position comes with outstanding growth potential into a variety of departments. Apply now to be considered for this great full time Temp-to-Hire opportunity!

Shift:  1st; Between 7:00am - 7:00pm  **A variety of shift times are available**

Pay: $16.00/hr  **Possible pay increase for bilingual skills, English/Spanish**    

Job Duties of the Call Center Representative:

  • Screen and direct incoming calls from patients seeking treatment or an appointment
  • Gather and record accurate patient demographic information within database
  • Comply with confidentiality and HIPAA policies
  • Be alert and prepared to deal with difficult conversations and circumstances
  • Perform other job duties as assigned


Job Requirements

  • 1 year of customer service or reception experience is required
  • Must be bilingual in English and Spanish
  • Requires the ability to perform multiple tasks in a busy environment
  • Must be able to type 35 wpm
  • Requires a HS diploma or equivalent
  • Bilingual skills are a plus
Apply Now