Customer Service Specialist

Oconomowoc, WI

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Description

Looking for a great career choice?  Remedy Intelligent Staffing is currently hiring 1st shift Customer Service Specialists for a worldwide engineering, science, and manufacturing company, at their Oconomowoc, WI location.  Apply today to be considered for this great Temp-to-Hire opportunity!

Shift:  1st; 7:00am – 3:30am, Monday - Friday

Pay:  $16.00 – 17.00/hr, Based on experience

Job Duties of the Customer Service Specialist:

  • Working with returned goods, receive incoming instruments, and other company products, from Shipping and Receiving
  • Open packaging and review all accompanying paperwork
  • Create RMA in computer system
  • Contact customer to verify information or answer customer inquiries via phone, fax, or email
  • Obtain customer approvals for work to be performed, and re-enter order information as needed
  • Provide customers with order status, lead time, pricing, etc

 



Job Requirements

  • Requires customer service experience in a manufacturing environment
  • Must have computer skills with SAP, Microsoft Word, Excel, and SharePoint
  • Must be open to working on production floor as well as at desk
  • Requires ability to lift to 25 lbs
  • Must have a HS diploma or equivalent, with preference for college degree
Apply Now