Operations Manager

Des Moines, IA

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Description

We are seeking a dynamic individual to lead the successful execution of janitorial services including planning, coaching, training, supervision, and operations management. The ideal candidate will work as part of a customer-focused, can-do team that meets critical milestones and delivers value to our clients.

Pay: $52,000-$62,500 per year + Full Benefits

Hours: 2:00pm – 10:00pm
Hours can fluctuate daily as you assist with customer business needs. MUST be able to work flexible schedule

Duties and Responsibilities:

  • Ability to direct, orient, and manage teams and crew supervisors servicing each facility
  • Troubleshoot as well as proactively solve problems for clients; excellent de-escalation techniques
  • Maintain and develop relationships with our current and potential customer base
  • Invoke process improvement and best practices in support of organizational mission
  • Quickly, appropriately and compliantly handle the day to day operations of janitorial contracts

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Job Requirements

  • Janitorial experience in a commercial environment
  • Strong management, organizational, and communication skills
  • The ability to think creatively and mobilize resources around appropriate opportunities
  • Bi-Lingual skills a plus, but not required
  • Knowledge and experience in all facets of facilities service delivery
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