2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.


Customer Service Client Manager

Fort Atkinson, WI

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Remedy Intelligent Staffing is currently hiring for a Customer Service Client Manager with a manufacturing company committed to quality and excellent service in Fort Atkinson, WI.  Apply today to be considered for this great Direct Hire career opportunity with a company that cares!

Shift:  1st; 8:00am - 5:00pm, Monday - Friday

Pay:  $40,000 - $45,000, Based on experience

Job Duties of the Customer Service Client Manager:

  • Answer incoming calls and e-mails for specific customers, new quote, order changes, complaints, general customer questions, etc
  • Contact customers by phone and email regarding; production issues, delivery issues, or suggestions for positive change
  • Work closely with sales and/or the customer to acquire necessary manufacturing documentation to be able to provide accurate proposals
  • Clarify customer requirements and expectations regarding; delivery, pricing, and quality

Job Requirements

  • Must have excellent verbal and written communication skills
  • Requires 5+ yrs of customer service / inside sales, preferably in an electronics or technical environment
  • Associates or Bachelor's Degree in a technical discipline is a plus
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