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Customer Service Client Manager

Fort Atkinson, WI

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Description

Remedy Intelligent Staffing is currently hiring for a Customer Service Client Manager with a manufacturing company committed to quality and excellent service in Fort Atkinson, WI.  Apply today to be considered for this great Direct Hire career opportunity with a company that cares!

Shift:  1st; 8:00am - 5:00pm, Monday - Friday

Pay:  $40,000 - $45,000, Based on experience

Job Duties of the Customer Service Client Manager:

  • Answer incoming calls and e-mails for specific customers, new quote, order changes, complaints, general customer questions, etc
  • Contact customers by phone and email regarding; production issues, delivery issues, or suggestions for positive change
  • Work closely with sales and/or the customer to acquire necessary manufacturing documentation to be able to provide accurate proposals
  • Clarify customer requirements and expectations regarding; delivery, pricing, and quality

Job Requirements

  • Must have excellent verbal and written communication skills
  • Requires 5+ yrs of customer service / inside sales, preferably in an electronics or technical environment
  • Associates or Bachelor's Degree in a technical discipline is a plus
Apply Now