2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.

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Call Center Representative

Jefferson, WI

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Description

Remedy Intelligent Staffing is currently hiring for 1st Shift Customer Support Representative for our valued client in Jefferson, WI. Apply today to be considered for this great opportunity!

Shift:  1st; 10:30am - 7:00pm, Monday - Friday; Every 5th Saturday

Pay:  $13.00 - $14.00/ hour, Based on experience

Job Duties:

  • Support a customer base that ranges from the technologically adept to the technologically adverse with strong knowledge and problem solving skills, applicable to home Wi-Fi network routers, broadband and cellular carriers including smart devices
  • Strong customer facing communication and diplomacy skills to understand and effectively address sensitive customer situations
  • Must be able to Troubleshoot and escalate calls as necessary

Job Requirements

  • Must have Associate or Technical School degree
  • Must have 1-2 years experience 
  • Must have strong customer service, 2+ years ideal
  • Must have experience working in Customer Relationship Management (CRM) system.  
  • Must have Data Entry experience 
  • Must be able to work individually as well as a group setting
Apply Now