Bilingual Call Center Representative

Madison, WI

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Description

Remedy Intelligent Staffing is currently hiring for Spanish Bilingual Call Center Representatives across a variety of shifts for our valued client in Middleton, WI. Apply today to be considered for this great opportunity!

Shift:  All shifts, various hours available

Pay:  $15.50/hr

Job Duties:

  • Screen and direct incoming patient calls seeking treatment or appointment setup
  • Gather and record accurate patient demographic information within database
  • Comply with confidentiality and HIPAA policies
  • Be alert and prepared to deal with difficult conversations and circumstances
  • Perform other job duties as assigned 

Job Requirements

  • One year of previous call center experience is preferred 
  • One year of previous customer service or reception experience is a must
  • Good decision making, communication and organizational skills is required
  • Must be able to perform multiple tasks in a busy environment
  • Requires the ability to type 35 wpm
  • Must be fluent in English and Spanish (read, write, speak)
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