Bilingual Call Center Specialist

Madison, WI

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Description

Remedy Intelligent Staffing is looking for bilingual applicants for Bilingual Call Center Associate positions located on the west side of Madison, WI. Apply now for this great opportunity!

Shift: 8:00am - 4:00pm

Pay: $15.50/hr

Job Duties:

  • Screen and direct incoming patient calls seeking treatment or appointment setup.
  • Gather and record accurate patient demographic information within database
  • Comply with confidentiality and HIPPA policies
  • Be alert and prepared to deal with difficult conversations and circumstances
  • Perform other job duties as assigned

Job Requirements

  • Good interpersonal communication skills
  • Must be fluent in both English AND Spanish
  • Previous call center experience preferred
  • Must have customer service experience
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