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Customer Service Associate

Stevens Point, WI

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Description

Remedy is seeking 2nd shift Customer Service Associates with experience in a customer service - related field. Apply today for this full time long-term opportunity in Stevens Point, WI! This opportunity could start immediately for the right customer service candidate! #gd85

Shift: 2nd Shift (M-F, 12:30pm-9pm)

Pay: $13.75 per hour

Job duties:

  • Update information on accounts in the Loan Servicing and/or Origination's systems.
  • Negotiate transactions in accordance with established laws, regulations, and policies.
  • Candidates must deliver a consistently high level of customer service and performance while working in a call center environment with multiple computer-based systems
  • Contribute to Continuous Process Improvement.

Job Requirements

  • Customer service experience preferred
  • Physical Requirements: Sit for 8+ hours
  • Accuracy/Attention to Detail required
  • Ability to problem solve quickly and effectively
  • Ability to manage multiple priorities 
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