Freight Coordinator

Ankeny, IA

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Description

Our client is looking for an Freight Coordinator to work directly with our carriers and vendors to book loads, negotiate rates, ensure timely pickup and delivery. This is an exciting, fast paced position with a rapidly expanding company.

Starting Pay: $14.50 / hour

Hours: 8:00am-5:00pm (Monday - Friday)

Duties:

  • Develop and manage current and new relationships with carriers
  • Build relationships with carriers via phone and email
  • Provide accurate and timely updates to customer throughout shipping/delivery process
  • Act as a liaison between business development manager and transportation providers
  • Set up appointments for carriers to pick up and drop off loads
  • Track inbound and outbound freight to ensure on time delivery
  • Resolve any load delivery issues
  • Negotiate rates with carrier to meet margin goals

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Job Requirements

  • Excellent communication and customer service skills
  • Experience in building and maintaining relationships
  • Proficient in Microsoft Office products such as Word, Excel and Outlook
  • 3-5 years experience in customer service/logistics
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