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Customer Service Representative

BUFFALO, NY

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Description

A printing company in Buffalo is in search of a First Shift, Entry Level Customer Service Representative. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Customer Service Representative Responsibilities:

  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • Resolve customer support related issues and provide customers with proper solutions to their concerns
  • Be able to provide product knowledge
  • Data Entry/Order Processing

Job Requirements

  • At least 2+ year experience in an office, retail, or other customer service environment
  • High School Diploma or Equivalent
  • Proficiency in Microsoft office products

Pay: $11.00-$12.00 Per Hour Depending on Experience

Shift: First Shift Monday-Friday

APPLY NOW for this great opportunity! 

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