Provide timely order acceptance based on corporate policies and procedures and maintain an accurate backlog. May include direct coordination with Sales Account team, reviewing and validating customer documentation, order entry, order acceptance, backlog management, and fulfillment.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Maintain metrics, reports, process documentation, customer service logs, or training or safety records. Supervise the work of logistics specialists, planners, or schedulers. Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives. Negotiate transportation rates or services. Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.