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Call Center - Customer Service Representative

Pensacola, FL

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Description

Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems. Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work.

Job Requirements

Call center experience required. Medical background preferred.

Work schedule: M-F anywhere from 7am-7pm in an 8hr shift.

Must be able to pass a criminal background check and drug screening.

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