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Customer Service and Technical Support Specialist

Stevens Point, WI

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Remedy Staffing is seeking a Customer Service & Technical Support Specialist for the Stevens Point WI, area. If you are interested in this position Apply Now!

Shift: 1st

Pay: 18.80+

Job Duties:

  • Provide support for installation and configuration of software alongside customer internal IT (if exists)
  • Testing including hardware and software for health care applications
  • Support and train customers via web-based conferencing
  • Receiving, prioritizing, documenting and actively resolving end-user help requests
  • Internal IT support

Job Requirements

  • Strong basic operational skills in Windows XP through Windows 10
  • Extensive application support experience Ex
  • Exceptional written and oral communication skills 
  • Exceptional interpersonal skills, with focus on rapport-building, listening and questioning skills
  • Basic knowledge of SQL server is preferred but not required
  • Basic knowledge of Dynamics CRM is preferred but not required
  • Sit for long periods of time
  • requires use of headset/microphone
  • Associates degree and 3 years of experience working in a technical field is the minimum requirement.  
Apply Now