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UNIQLO - Loss Prevention Supervisor In-Training

Honolulu, HI

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Description

The Loss Prevention Supervisor in Training is responsible for the Loss Prevention programs and personnel in their assigned store and/or area. The Loss Prevention Supervisor in Training is responsible for achieving loss ratio results and safety goals through effective partnerships with operations, HR and store personnel.

 

Job Description:

  • Responsible for enforcing the policies and standards of the Loss Prevention department and the company
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager
  • Implement and manage training and awareness programs for the store team
  • Build positive business relationships both within and outside of the company
  • Support the Loss Prevention Manager in supervising and training Loss Prevention staff for each assigned location
  • Create and audit shortage action plans in assigned area
  • Manage and maintain all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems
  • Manage all internal and external investigation programs targeting the reduction of theft and fraud

 

Requirements:

  • Experience in Internal Investigations including use of exception reporting systems and interviewing of dishonest employees
  • Experience in managing external apprehension programs; Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
  • Experience with, and knowledge, of current security technology, CCTV, covert camera surveillance; Electronic Article Surveillance, Burglar and Fire alarm systems
  • Reasoning Ability: Must be able to use judgment and apply common sense when carrying out instructions furnished in written, oral, or diagram form.
  • Must have strong business acumen, intelligence and creativity
  • Strong leadership drive and negotiating skills
  • Ability to apply sound business principles and practices
  • Ability to train and develop staff and maintain documentation in an organized manner
  • Ability to promote accountability and manage the performance of personnel with varying skill sets
  • Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
  • Excellent presentation skills, both verbal and written
  • Must be proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access
  • Bachelor degree preferred
  • Travel required
  • Minimum 3-4 years Retail Loss Prevention experience; supervisory experience preferred

Pay: $15 per hour

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Job Requirements

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