Customer Service Representative

Oshkosh, WI

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Description

Remedy Intelligent Staffing is currently hiring for a Customer Service Representative position  for our valued client in Oshkosh, WI.  This is a 1st shift position in a call center environment.  It will start off as an 8 week position, but is an opportunity to get your foot in the door for a long-term opportunity at a wonderful company!  

Shift: 1st shift- 8:00am to 5:00pm w/ 1 hour lunch (may be able to be a bit flexible on working hours if need be)

Pay: $16/hr

Job Duties: 

  • Assist customer with orders.
  • Work with customers on claim inquiries and work with them to come to a resolution.
  • Process claims (coming in via phone and email).
  • Take incoming calls and promptly respond with resolutions.
  • Will work closely with Accounting Department to process vendor and customer credits. 

 

 

 

 

Job Requirements

-Minimum of 1 year sales, customer service or retail experience.

-Must be fluent with computers and Microsoft Outlook.

-Must be a self-starter who takes initiative to solve problems and follow up with customers.

-Must be able to multi-task, stay organized and remain cool under pressure. P

-High School Diploma or equivalent 

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