Customer Service Specialist

Beaver Dam, WI

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Remedy Intelligent Staffing is currently hiring for a 1st Shift Customer Service Specialist for our valued client in Beaver Dam, WI. Apply today to be considered for this excellent opportunity!

Shift:1st; 8:30am–5:00pm Monday – Friday 


Job Duties:

  • Learn all Customer Service menu options and warehouse menu options
  • Become familiar with part number structure for all vendors
  • Process all incoming orders received via phone, facsimile, email, etc
  • Maintain an equal amount of calls per hour with other Customer Service Specialists
  • Assist customers when problems arise with their orders
  • Notify the Returns Department on return parts via Return Authorization Requests

Job Requirements

  • High School diploma or equivalent
  • Knowledge of office equipment such as computer, adding machine, facsimile machine and copier
  • Typing skills of 45WPM
  • Effective verbal and written communication
  • Ability to work well with others
  • Willingness to work in other areas within the company for training purposes
  • Ability to sit for 8+ hours/shifts


Apply Now