Customer Service Representative/ Williamsville, NY
An established Williamsville company is looking for experienced Customer Service Representatives on a seasonal basis.
- 11:30am to 8:00pm Monday-Friday
- 10:30am to 7:00pm 4 (or 5 weekdays) plus Saturday 10:00am to 6:30pm
- 9:30am to 6:00pm 4 weekdays plus Saturday or Sunday 10:00am to 6:30pm
- Handling incoming calls, emails, and live chats regarding questions about toys, products, and consumer website offerings
- Providing online order support for consumers/users utilizing gift cards or promotion codes
- Gathering data to input into Excel and run simple reports.
- Ability to use a computer
- Must be able to navigate an internet web site
- Microsoft Office experience including experience with Outlook, Excel and Word.
- Strong verbal communication skills and attention to detail
- Excellent customer service skills/experience is a must.
- Experience with live chat or SAP are a plus
- Ability to type 40+ wpm.
Competitive Wages! Various shifts available! Fantastic seasonal opportunity! We welcome Veterans and active military members to apply! Apply today!