Customer Service Representative

WILLIAMSVILLE, NY

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Description

Customer Service Representative/ Williamsville, NY

 

An established Williamsville company is looking for experienced Customer Service Representatives on a seasonal basis.

 

Shifts Available:

  • 11:30am to 8:00pm Monday-Friday
  • 10:30am to 7:00pm 4 (or 5 weekdays) plus Saturday 10:00am to 6:30pm 
  • 9:30am to 6:00pm 4 weekdays plus Saturday or Sunday 10:00am to 6:30pm

 

Responsibilities:

  • Handling incoming calls, emails, and live chats regarding questions about toys, products, and consumer website offerings
  • Providing online order support for consumers/users utilizing gift cards or promotion codes
  • Gathering data to input into Excel and run simple reports.

 

Requirements:

  • Ability to use a computer
  • Must be able to navigate an internet web site 
  • Microsoft Office experience including experience with Outlook, Excel and Word.
  • Strong verbal communication skills and attention to detail
  • Excellent customer service skills/experience is a must.
  • Experience with live chat or SAP are a plus
  • Ability to type 40+ wpm.

 

Competitive Wages! Various shifts available! Fantastic seasonal opportunity! We welcome Veterans and active military members to apply! Apply today!

Job Requirements

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