Customer Support / Help Desk Representative

Omaha, NE

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Description

Our client located in the Millard area is looking for Customer Support and Help Desk Representatives to join their team! 

 

Daily tasks: 

  • Level 1 helpdesk support responding to phone, LiveChat and in-bound email inquires from clients
  • Setting up and logging into accounts
  • Understanding and guidance on the business rules and eligibility requirements for claiming domains
  • Domain pricing
  • Assisting to complete the search and claim process
  • Assist with managing member account information
  • Assist customers with setting up their domains with email and hosting options
  • Basic troubleshooting

 

Monday - Friday 8a-5p

 

$15.00/hr

 

If this is your next career path, apply today! 

 

Members of the Military and Veterans Welcome to Apply!

 

Remedy Intelligent Staffing is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Requirements

Essential Functions:

Stand for certain periods of the day

Type or work at a keyboard most of the day

Use hands and wrists for extended periods of the day

Read a video display terminal for extended periods of time, if required

Take direction and apply at a later time

Maintain information to recall at a later time

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