Call Center

Ankeny, IA

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Description

Call Center Representative in Ankeny

Hours: 9:00 am to 6:00 pm Monday through Friday (some OT)

Pay: $12.50/hour

Job Duties:

  • Handle inbound calls from and outbound calls to our
  • Provide exceptional customer service
  • Input order information
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients

Click "Apply Now" to apply to be considered.

Job Requirements

  • High school degree or equivalent
  • Minimum 2 years customer service experience
  • One year in a call center with inbound/outbound call system preferred
  • Demonstrated ability working with the elderly, disabled, and other individuals at risk
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