Bilingual Account Representative

Wausau, WI

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Description

Remedy is looking for a Bilingual Call Center Representative for a client located in Weston, WI. Must be proficient in both English and Spanish. This is a Direct Hire position. Pay starts at $14.70 + the opportunity for monthly bonuses. If interested, please apply today! 

Pay: Depending on experience ($14.70-$17.00 per hour)

**Opportunity for a Monthly Bonus** 

**Spanish Speaking premium **

Schedule: 3 days a week between 7:00 AM to 5:00 PM; 2 days a week Noon to 8:30 PM; 1 Saturday a month (typically a half day) 

Duties: 

  • Speak to customers in both English and in Spanish 
  • Responsible for collecting on accounts by making and receiving calls
  • Provide excellent customer service
  • Implementing file maintenance and follow up
  • Perform negotiations to recover outstanding debts
  • Negotiate with customers regarding repayment plans

Job Requirements

  • Must be fluent in English and Spanish
  • 2 years of Customer Service with office experience  
  • Intermediate Computer skills with working knowledge of Windows
  • Superb attention to detail and organizational skills
  • Desire to change quickly with the needs of a growing company
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