$45,000/yr + Benefits.
Responsible for coordinating, maintaining, and enhancing the agency’s Interview and Advocacy Services Programs. Duties and responsibilities include oversight and/or provision of triage, intakes, advocacy/case management, forensic interviews and other related services. The Program Director answers to the Executive Director and supervises interviewers, advocates, and the advocate aide.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Oversee daily operations of the interview and advocacy programs.
- Establish program goals and objectives.
- Monitor compliance and performance measures.
- Oversee evaluation including data collection, survey analysis, generation of statistics, and case tracking.
- Produce program reports/narratives for funders and partners.
- Assist with the preparation of grant proposals.
- Monitor case flow to ensure comprehensive, coordinated response and seamless service delivery.
- Devise related policies, procedures, and forms in concurrence with Executive Director.
- Supervise program staff and contract personnel.
- Ensure adherence to protocols and procedures.
- Screen, select and supervise interns and volunteers
- Hire, train, and release personnel in concurrence with Executive Director.
- Maintain personnel records and carry out established personnel policies.
- Provide advocacy/information and referral services.
- Provide on-call triage and advocacy services for emergency after-hours and weekend referrals.
- Provide forensic interviews as needed.
- Respond to telephone inquiries and crisis calls.
- Conduct intakes and schedule services.
- Maintain client files.
- Represent the agency in the community, including at professional collaborative meetings.
- Maintain positive working relationships with partnering agencies and facility users.
- Engage new partners and community stakeholders as appropriate.
- Develop and execute and annual Professional Development Plan for personnel.
- Provide education and training to volunteers and interns.
- Remain current with child abuse issues, crisis intervention methodologies, and advocacy issues.
- Attend related conferences and trainings.
- Master’s Degree in Social Work, Counseling or other related field from an accredited college or university, or combination of education and experience.
- Five years of experience in human services, preferably in the area of child abuse, crisis counseling, or other relevant field.
- Familiarity with the Child Advocacy Center model.
- Two years of supervisory experience, preferably in social services.
- Excellent program management, leadership, and team building skills.
- Effective communication (both written and oral) and problem-solving abilities.
- Experience in community collaboration, preferably with law enforcement and/or child welfare agencies.
- Possess (or obtain) a class 1 fingerprint clearance card and pass the DCS child abuse registry screening.
Basic Training (may be completed after hire):
- Basic and Advanced Forensic Interviewing
- Advocacy Training
- Mandated reporter training
- NCA trak; Various grant reporting systems
- At least 16 hours of ongoing child maltreatment and supervisory training that meets NCA standards each year.
Interviews are planned for mid-August. Any offer of employment is contingent upon successful completion of new hire screenings, including background checks, drug testing, and professional reference checks.