Customer Service Rep

Jacksonville, FL

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Description

We are currently hiring for a Customer Service Rep for Samsonite, a luggage distributor on the northside of town! First shift position 8am-4:30pm $15/hr. long term temp. Paid holidays after 120 days and 1 week vacation after 1 year! 

Position Summary: Responsible for managing the spare part orders, Consumer Relations and Customer Service/Retail team related to part inventory and needs, assisting the Procurement representative with monitoring the forecast of spare part purchasing.Candidate will be responsible for ensuring all spare part orders are allocated and fulfilled daily, consistent communication of orders is provided to the Call Center, and ensuring all inventory levels are staying within satisfying range.

 

Job Requirements

  • Great Customer Service Skills
  • Comprehensive Excel Skills
  • Good Phone skills
  • Detailed Orientated
  • Fast learner 
  • Able to prioritize work and have a good sense of urgency
  • Must be able to work under pressure and handle upset customers
  • Understands the importance of following up and completing all assignments
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