Track claims with insurance companies. Active follow up with insurance companies for outstanding unpaid claims. Work unpaid claims and credit reports. Research and process rejected or suspended claims File appeals and documentation to insurance companies for payment reconsideration Audit patient accounts to determine when refund are due, as well as request refund Assist patients with insurance billing and account balance issues/questions Identify delinquent accounts and route to collections department staff Maintain changes and updates in insurance policies/procedures to staff Participate in specialized seminars as required. Participate in training as needed Identify, research and communicate insurance changes, provider participating status and any other new information to appropriate staff.
photo copier, etc.