Customer Service Specialist

Taylorsville, UT

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Description

CUSTOMER SERVICE SPECIALIST

Location: Taylorsville, UT

Shift/Hours: 8:30 AM - 5:00 PM (Mon - Fri)

Pay Rate: $14.00/hr.

This is a contract duration from Now until Feb 2019

 

  • Order Entry into ERP System.
  • Process phone orders, fax and electronic orders.
  • Generate and transmit order confirmations Sales Support. 
  • Monitor account activities for assigned customers. 
  • Prepare/distribute correspondence, marketing materials and samples to sales team &customers.  
  • Research sales history and gather account information for sales force. Provide customer follow-up. Accurately enter sales date in CRM 
  • Provide pump tracking information and repair status upon customer request, Provide order status and product availability information to customers and sales force Provide Technical Support.
  • Trouble shooting of Eternal Feeding pumps with customers.
  • Process customer complaints. Answer customer inquiries on correct product usage. Ensure follow up for repaired pumps and loaners.
  • Apply now.

Job Requirements

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