Customer Service Rep

Yulee, FL

Apply Now

Description

 

Now Hiring! 

Door manufacturer in Yulee is looking for a Customer Service Representative! 

Temp to hire!

  • Complete order entries with high degree of accuracy
  • Answer incoming calls from Customers/Vendors
  • Customer/Vendor Follow Ups
  • Research invoice and delivery discrepancies
  • Customer/Vendor Resolution
  • Issue Credits and Handle Returns
  • Answer technical inquiries regarding product and providing support on updates and status of orders/product availability
  • Communicate clearly and professionally
  • Maintain appropriate controls and documentation to ensure SOX compliance
  • Willing to work occasional weekends or longer hours as needed/be flexible with schedule

Job Requirements

  • High School Diploma Required/Associate's or higher preferred
  • Previous experience in Customer Service for a manufacturing company or building supply company is STRONGLY preferred
  • Telephone Etiquette course history
  • Previous Order Entry experience
  • Product knowledge as it pertains to the Building Material and/or Door Industry
  • Ability to work independently in a fast paced team environment
  • Excellent PC skills including Microsoft Office (Excel) and AS400
Apply Now