Job Opening: Quality Supervisor – Incoming

Supervisor, Quality Incoming

1st Shift

Pay Range: $70,000 – $78,000 annual salary DOE

Job Summary:

Responsible for all aspects of the incoming quality processes including supervising the department employees and directing daily scheduling of incoming quality activities to assure accurate and efficient inspections, checks, tests, and sampling procedures of incoming materials, parts, and components used in the manufacture of medical devices, partially assembled, or finished medical devices. Inspect sterilized product, where appropriate, and perform review of Device History Records (DHR} for release of finished products.

Job Duties:

• Develop and train employees to perform jobs correctly and to inspect product efficiently while keeping all required work-related records up to date.
• Perform inspections of purchased parts, sub-assemblies or finished company products according to well defined criteria using standard physical, mechanical and/or electrical measurements while maintaining a steady workflow.
• Rework or reject sub-assemblies or finished products as required.
• Accurately document the results of the inspections and testing and assist in the writing and updating inspection procedures, protocol, and checklists.
• Maintain all controlled document files and test records in a timely and accurate manner.
• Coordinate calibration of all test equipment and fixtures with calibration department.
• Monitor critical equipment and instrumentation to ensure proper operation and calibration.
• Maintain organized product hold cage.
• Participate in the construction and/or revision of procedures for the inspection function.
• Evaluate problems and make recommendations for possible corrective action to supervisor.
• Perform review of Device History Records and other documentation for compliance to established procedures and Good Documentation Practices.
• Follow all safety procedures.
• Monitor and train incoming quality employees to the core requirements of their positions.
• Serve as communication link between management and the department to ensure quality information flow.
• Provide effective leadership and coaching to department members, including goal setting and performance feedback.
• Other duties as assigned.

Competencies:

• Demonstrates concern to be perceived as responsible, reliable, and trustworthy.
• Ensures that information is passed on to others who should be kept informed.
• Expresses oneself clearly in conversations, interactions with others, and business writing.
• Notices, interprets, and anticipates others’ concerns and feelings, and to communicate this awareness empathetically to others.
• Makes difficult decisions in a timely manner.
• Identifies what needs to be done and does it before being asked or before the situation requires it.
• Open to different and new ways of doing things; willing to modify one’s preferred way of doing things.
• Demonstrates concern for satisfying one’s external and/or internal customers.
• Looks for and seizes profitable business opportunities; willing to take calculated risks to achieve business goals.
• Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support.
• As a team member, works cooperatively with others on a team; as a team leader, demonstrates interest, skill, and success in getting groups to learn to work together.
• Takes responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly.
• Focuses on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
• Develops and communicates goals in support of the business’ mission.
• Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.

Supervisory responsibilities

• Maintain staff by recruiting, selecting, orienting, and training employees.
• Maintain staff job results by coaching, counseling, and disciplining employees.
• Plan, monitor, and appraise job results.
• Schedule and organize staff to accommodate anticipated workflow for optimum efficiency of department.
• Maintain an environment of fairness, challenge, and support to foster job effectiveness and a sense of direction and well-being in department employees.
• Respond to all employee concerns in a timely and efficient manner.
• Monitor and update procedures to improve efficiency of department.
• Must be able to prioritize conflicting priorities and accomplish required tasks.

• Bachelor's Degree from a four-year college or university; or 5 years of related experience and/or training; or equivalent combination of education and experience.
• 2 years of supervisory experience
• Experience using QAD or similar MRPS software.
• Excellent written and verbal communication skills.
• Must be able to interface with personnel both inter and intra departmental to support the most efficient process for product introduction.
• Must be a self-starter and possess the ability to work with minimal supervision.
• Excellent PC skills in a Windows environment, specifically Word, Excel, and Access.
• Must be detail oriented with good time management skills and ability to prioritize by using good judgment.