Job Opening: Premium Processing Assistant

Position: Full-time, Premium Processing Assistant
Location: Downtown Honolulu
Industry: Insurance
Schedule: Monday through Friday from 8:00 am to 5:00 pm
Pay: $24.00 – 26.00 per hour (depends on experience)
Candidates must be in-state to apply and be considered.

Benefits:

• Pay Cards, Direct Deposit & Weekly Pay
• Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
• Free Online Skill Classes, EAP, Discounts & many more

The Premium Processing Assistant is responsible for handling daily premium-related transactions and supporting accurate policy billing and payment activity. This role manages customer payments, past-due accounts, cancellations, reinstatements, and return premiums while ensuring records are accurate and up to date. The ideal candidate is detail-oriented, analytical, and comfortable working with financial data in a deadline-driven environment.

Job Duties:

• Process premium payments received by credit card, check, and other approved methods
• Prepare and reconcile daily deposits and coordinate delivery to the bank
• Issue invoices, past-due notices, and cancellation notices related to non-payment
• Process policy cancellations and reinstatements based on payment status
• Review, verify, and issue return premium refunds; monitor refund activity reports
• Maintain and analyze premium accounting reports for accuracy and completeness
• Prepare regular premium activity reports for management review
• Respond to inquiries from staff, agents, and customers regarding billing or payment discrepancies
• Collaborate with IT and internal teams to research variances and suggest process improvements
• Support additional administrative and accounting-related tasks as assigned

 #RemedyHIjobs

Job Requirements:

• Minimum of five (5) years of experience in accounts receivable, accounts payable, or premium processing
• Insurance industry experience preferred but not required
• High school diploma required; post-secondary education or accounting coursework preferred
• Proficiency with accounting systems and Microsoft Office applications

Equal Opportunity Employer